Open repairs
0Live shop data GotCracked — Main Store ⌄
Today
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Here’s what needs attention at GotCracked today.
Today’s appointments
0Live shop dataReady for pickup
0Live shop dataToday’s sales
$0Live shop dataRepair work queue
Active tickets by current stage
Operations
Repair tickets
Track every device from intake through pickup.
| Ticket | Customer / device | Service | Assigned to | Status | Updated |
|---|
Unified lead pipeline
Leads
Create leads manually or work the same live queue shared with Discord.
Scheduling
Appointments
Reserve time without losing room for walk-ins.
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Appointment calendar is ready for your schedule.
Connect your booking page when you’re ready; today’s appointments already appear on the dashboard.
Relationships
Customers
A complete repair history for every customer.
♙
Customer records are linked to every repair ticket.
Search, contact, and view devices from one place.
Parts & supplies
Inventory
Know what is on hand before you promise a turnaround.
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Inventory management foundation is in place.
Parts will support stock levels, suppliers, reorder points, and ticket reservations.
Business intelligence
Reports
Repair velocity, sales, margins, and technician workload.
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Your reports will grow with real shop data.
The dashboard starts the process with your daily operating picture.
Discord + Portal
Staff access
Invite staff and keep Portal access tied to the GotCracked Discord.
Invite a staff member
The link expires in 72 hours and can be used once.
Your Discord identity
Existing owner accounts should link Discord once. After linking, use Discord for normal sign-in and keep email/password only for recovery.
Portal roles remain the final authority. Discord membership is checked at each sign-in.